Alpha Core Pilates – Terms, Conditions, & Privacy Policy

Updated: May 20, 2026

Location: 634 Stuyvesant Ave, Lyndhurst, NJ 07071

Welcome to Alpha Core Pilates. By using our website, mobile application, or studio services, you agree to comply with and be bound by the following terms, conditions, and privacy practices.

Part 1: Terms & Conditions

1. Studio Policies & Class Cancellations

• Late Cancellation Window: We enforce a 12-hour cancellation policy. If you cancel a reserved spot less than 12 hours before the class start time, you will forfeit the class credit or incur a late cancel fee (for unlimited members).

• No-Show Policy: Failing to show up for a reserved class without canceling will result in the loss of the class credit and/or a no-show fee.

• Arrival Time: Please arrive 5–10 minutes before class. For your safety and to minimize disruption, late entry may not be permitted once class has begun.

2. Liability & Physical Waiver

• By participating in any Pilates or fitness class at Alpha Core Pilates, you acknowledge that physical exercise involves inherent risks of injury.

• You assume full responsibility for any risks, injuries, or damages, known or unknown, which you might incur as a result of participating in our programs.

• It is your responsibility to consult with a physician prior to participating in our classes and to inform your instructor of any medical conditions or physical limitations.

3. Account Security & In-App Purchases

• If you create an account via our mobile application, you are responsible for maintaining the confidentiality of your login credentials.

• All sales for class packages, memberships, and retail items are final. Memberships are non-transferable.

Part 2: Privacy Policy 

Alpha Core Pilates ("we," "our," or "us") respects your privacy and is committed to protecting the personal data of our mobile app users and studio clients.

1. Information We Collect

We may collect and process the following personal data when you use our mobile application or book a class:

• Identity Data: Name, date of birth, and gender.

• Contact Data: Email address, phone number, and physical billing address.

• Financial Data: Payment card details (processed securely via our third-party payment gateways; we do not store raw credit card data on our servers).

• Health & Fitness Data: Voluntary information regarding injuries, physical limitations, or fitness goals to tailor your workout safely.

• Device/Usage Data: IP address, device type, operating system, and app usage metrics collected via standard mobile analytics.

2. How We Use Your Information

We use your data to:

• Facilitate class bookings, account management, and schedule updates.

• Process payments for memberships and class packs.

• Send push notifications and emails regarding schedule changes, studio announcements, or account status (you can opt out at any time).

• Improve our mobile app performance and user experience.

3. Data Sharing & Third Parties

We never sell your personal data to third parties. Your data is only shared with trusted service providers necessary to run our studio operations, such as:

• Our booking and studio management software partner.

• Secure PCI-compliant payment processors.